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BDC UX Writing Style Guide

About

As UX writing matured at BDC, a unified style guide became essential.

Project

I created a comprehensive UX writing guide covering voice, tone, and content principles.

Challenge

Establishing consistent writing practices across teams with varied writing backgrounds and audiences.

My role

I researched best practices, reviewed existing content, and collaborated with stakeholders to define standards.

Solution

The guide included core principles, tone examples, do's and don’ts, inclusive language guidelines, and bilingual considerations.

Outcomes

The guide is now used by UX writers, marketers, and translators, helping maintain quality and consistency across products.

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