Portfolio

I created all the UX copy and communication in English and French for a fully automated online loan process.

I created content for account creation, login experience and two-factor authentication activation.

I led the content design for a significant digital transformation project aimed at digitizing all
loan requests.

Here's a sample of projects I've loved working on.

I created microcopy, push notification content and promotion emails for the BDC mobile app.

I designed content and experience for facial recognition technology to verify identity online

I created content for native mobile experience of pre- approved loan offers.

I led the creation of content for a new section on the BDC website to showcase tailored services based on industry types.

I led the content design for the rebranding of all BDC’s product pages in English and French.

I created a BDC writing style guide for UX writers, which includes a definition of voice and tone as well as writing principles.

Detailed case studies are available upon request.